Returns & Exchanges

At Groupie, we want you to love your look, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as your personal style.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Choose between a refund to your original payment method or a store credit, then download and print your pre-paid shipping label.

• 3.
  Pack Your Items

  Securely pack your unworn garments in their original packaging and attach the pre-paid shipping label to the outside of the box.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.